A scathing report by the Office of the Inspector General revealed that a consulting company hired by U.S. Customs and Border Protection to fill thousands of new jobs to satisfy President Trump's mandate to secure the southern border is "nowhere near" completing its hiring goals and "risks wasting millions of taxpayer dollars."
The audit found that as of Oct. 1, CBP had paid Accenture Federal Services approximately $13.6 million of a $297 million contract to recruit and hire 7,500 applicants, including Customs and Border Protection officers, Border Patrol agents, and Air and Marine Interdiction agents. But 10 months into the first year of a five-year contract, Accenture had processed only "two accepted job offers," according to the report.
The inspector general called for immediate action. The report is titled "Management Alert — CBP Needs to Address Serious Performance Issues on the Accenture Hiring Contract." It alleges the consulting company — which CBP agreed to pay nearly $40,000 per hire — failed to develop an "efficient, innovative, and expertly run hiring process," as the company pledged to do when it was awarded the lucrative contract. Instead, the probe concluded the company "relied heavily" on CBP's existing infrastructure, resources and experts in all of its recruiting.
"We are concerned that CBP may have paid Accenture for services and tools not provided," the report states. "Without addressing the issues we have identified, CBP risks wasting millions of taxpayer dollars on a hastily approved contract that is not meeting its proposed performance expectations."
According to the report, CBP has bent over backward to accommodate Accenture.
When it became clear the company would miss a 90-day deadline to reach the "full operation phase" outlined in the agreement, the agency modified the contract granting Accenture another three months to ramp up operations to meet the terms of the contract.
CBP also allowed the company to use the government agency's applicant tracking system when Accenture failed to deploy its own, leading to another contract revision.
The result of both changes meant that as recently as July 1, CBP staff continued to carry out a "significant portion of the hiring operations," the OIG noted. And because there was no way to track which applicants were recruited through Accenture's efforts, CBP agreed to "give credit and temporarily pay Accenture for a percentage of all applicants."
The OIG's conclusion: "CBP must hold the contractor accountable, mitigate risk, and devise a strategy to ensure results without additional costs to the Government."
The Department of Homeland Security's internal watchdog launched the investigation after receiving complaints about Accenture's performance and management on an OIG hotline.
Thanks to Vanessa Romo.
Wednesday, December 12, 2018
Accenture Hired to Satisfy Donald Trump's Mandate to Secure the Border, Instead,Charges the US almost $14 Million to Hire Just 2 Border Agents #Corruption #DraintheSwamp
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